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Louise17
Beginner
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Message 1 of 4

Opening an email attachment

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When I open an attachment in email it usually asks which app I want to open it in, once or always.  I've obviously pressed always by mistake and now every attachment in a specific app. I want to switch back to being asked which app. Can't find in settings. Any ideas? 

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gg30340
Distinguished Sage
Distinguished Sage
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Message 2 of 4

Re: Opening an email attachment

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It is your device that decides which app you have chosen to open any given file not the BTMail system.

You need to go into your devices settings and change it from there.

I have assumed you are using a Windows computer but if not you should be able to find similar instructions for the type of device/operating system that you are using.

See links

How to change default apps in Windows 10 | Windows Central

How to Change the Default Program to Open a File With (helpdeskgeek.com)

Earthling
Aspiring Expert
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Message 3 of 4

Re: Opening an email attachment

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Alternatively you can just right an attachment and use 'Open with ...'  Windows will then offer you a choice of apps without changing the default.

Louise17
Beginner
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Message 4 of 4

Re: Opening an email attachment

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Thank you yes I did this and it worked.
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