Hi, all emails sent from my platform are being rejected by btinternet.com with the message
smtp; 554 Message rejected on 2020/11/11 16:04:15 GMT, policy (18.104.22.168) ID (5ED864C31B381BC5) - Your message looks like SPAM or has been reported as SPAM
However the messages are not spam.
We were incorrectly listed on a spam list for time but we have now been removed so it could be that something needs adjusting in btinternet.com but I can't find any kind of contact form to raise this with.
Does anyone know who I can speak to about this?