My BT outgoing e-mail on my Android has suddenly stopped working. I don't get any error message and I can see the mail in the send folder. I've checked incoming and outgoing settings, deleted mail client and reinstalled to no effect. Outgoing e-mail on my laptop works fine. Can anyone advise please.
You may have an email "jammed" that is blocking your emails from sending. Have you tried clearing out any emails that you have tried to send since the problem started. ie going back to your last good known sent email. Do this on your email client and by logging onto your email account with a web browser (webmail).
Sorry missed the e-mail app question. Its just listed as other on my Android. Its a red icon with a white envelope inside. Its been working fine for a couple of years, thought the jammed email might have been the problem.
I did send a quick reply but can't see it so you may not have either.
I had only done self tests to my own account on my laptop. Its working fine for other recipients so I'm happy to leave it at that as I can't think of anything else to try. Many thanks for your help.
If you are not receiving emails from your own email address try logging onto your account via a web browser and add your email address to your "safe senders" list. You can find the list by logging onto your email account and clicking on your username at the top right hand side then going to "mail" then "safe senders"
