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vofsanity2
Recognised Expert
2,664 Views
Message 31 of 42

Re: Outlook Clients keeps asking for xxx@btinternet.com password


@miket67m wrote:

I have amended the settings in my iPad and iPhone and for now, the password problem has disappeared.  Thanks.

 

Mike


Mike,

 

If the problem has gone away can you please mark this thread as solved.

 

Thanks

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tulloch
Contributor
2,652 Views
Message 32 of 42

Re: Outlook Clients keeps asking for xxx@btinternet.com password

It's certainly not solved. I've been unable to access my mail on my phone or at work since it started. It'll will never be solved.

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vofsanity2
Recognised Expert
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Message 33 of 42

Re: Outlook Clients keeps asking for xxx@btinternet.com password


@tulloch wrote:

It's certainly not solved. I've been unable to access my mail on my phone or at work since it started. It'll will never be solved.


I assume you are still looking for an IMAP solution ?

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tulloch
Contributor
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Message 34 of 42

Re: Outlook Clients keeps asking for xxx@btinternet.com password

No, I'm not looking for something that I'm fairly sure does not exist. I'm not sure if it would be helpful to others who encounter this issue to have the thread marked as solved though. I'm looking forward to moving to the new system but if that is not up to scratch then I think it would be time to look for another email provider.

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Distinguished Expert
Distinguished Expert
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Message 35 of 42

Re: Outlook Clients keeps asking for xxx@btinternet.com password


@vofsanity2 wrote:

@tulloch wrote:

It's certainly not solved. I've been unable to access my mail on my phone or at work since it started. It'll will never be solved.


I assume you are still looking for an IMAP solution ?


Just want to contribute.

I just had the same problem this morning --- most unusual here, as it's pop3 Outlook 2013 account.

It would not log in after repeated login prompts, and gave the error message login failed.

Eventually I logged into BT Yahoo and was told to change the password, as unusual activity had been detected.

Changed it:: changed it back 10 mins later, and now all working, including iPod and mobile phone.

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Distinguished Expert
Distinguished Expert
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Message 36 of 42

Re: Outlook Clients keeps asking for xxx@btinternet.com password


@Ribblelancs wrote:

@vofsanity2 wrote:

@tulloch wrote:

It's certainly not solved. I've been unable to access my mail on my phone or at work since it started. It'll will never be solved.


I assume you are still looking for an IMAP solution ?


Just want to contribute.

I just had the same problem this morning --- most unusual here, as it's pop3 Outlook 2013 account.

It would not log in after repeated login prompts, and gave the error message login failed.

Eventually I logged into BT Yahoo and was told to change the password, as unusual activity had been detected.

Changed it:: changed it back 10 mins later, and now all working, including iPod and mobile phone.


Just to add to the above:-

A mail arrived yesterday asking me to change passwords.

Problem was the I could not open any mail to see the warning.

Have taken appropriate steps.

 

Hope this helps someone as there are a number of recent posts which are along similar lines.

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steeltoe
Beginner
1,834 Views
Message 37 of 42

Re: Outlook Clients keeps asking for xxx@btinternet.com password

I have been suffering from this for months, I use mailwasher that always works sending and receiving, the setting in that are:

 

"imap.mail.yahoo.com"

and

"smtp.mail.yahoo.com"

 

I have changed this in the manual setup for my btinternet address and it works!!!!!!!!

 

Hope it works for you.

 

Regards

 

Steeltoe

 

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Distinguished Sage
Distinguished Sage
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Message 38 of 42

Re: Outlook Clients keeps asking for xxx@btinternet.com password

You will need to change it back to mail.btinternet.com when (if ever) you are migrated.

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Begadoc
Aspiring Contributor
1,667 Views
Message 39 of 42

Re: Outlook Clients keeps asking for xxx@btinternet.com password

This thread seems to have gone quiet for a while but the problem hasn't so thought I'd wake it up.

 

Anyone come up with any answers in the interim? I've tried logging in and out and in on BTMail, I've tried changing the password, but still this XXXX box keeps popping up - Enter your password.

 

I have my own domain and mailbox which I generally use for email (not my BT address) but while I can access my own domain mailbox for incoming messages, I can't use it for outgoing. Not because my domain supplier wouldn't accept it - it will - but because BT insists I use their mail server for outgoing mail. There was a a time some time ago when I didn't have to use the BT one.

 

So I am forced to use the BT server which refuses to accept my password in Outlook but accepts it OK for BT Mail.

 

 

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Distinguished Sage
Distinguished Sage
1,656 Views
Message 40 of 42

Re: Outlook Clients keeps asking for xxx@btinternet.com password


@Begadoc wrote:

 

I have my own domain and mailbox which I generally use for email (not my BT address) but while I can access my own domain mailbox for incoming messages, I can't use it for outgoing. Not because my domain supplier wouldn't accept it - it will - but because BT insists I use their mail server for outgoing mail. There was a a time some time ago when I didn't have to use the BT one.

 

So I am forced to use the BT server which refuses to accept my password in Outlook but accepts it OK for BT Mail.

 

 


You are not forced to use BT servers for outgoing mail, I use my domain server to send mail quite happily.

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