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MillyMollyMandy1
Contributor
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Message 1 of 3

Outlook Problem

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Can anyone advise?

I am unable to log into Outlook to send/receive emails even though my email address and password are correct.

The server is POP but should be IMAP/SMTP. 

Message when attempting to connect is as follows: 'Synchronizing subscribed folders for ***' reported error (0x800CCC0E)'Outlook cannot synchronize subscribed folders for *** Error Cannot connect to the server. If you continue to receive this message contact your server administrator or Internet service provider (ISP)'  

Thank you.

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StuartH
Moderator
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Message 2 of 3

Re: Outlook Problem

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Hi @MillyMollyMandy1 

Welcome to the community.  Sorry, you are having problems with your email in Outlook.

Please try the link below for advice on setting up your email, this link also provides further links for checking your IMAP settings.

Setting up your email

Thanks

Stuart

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MillyMollyMandy1
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Message 3 of 3

Re: Outlook Problem

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Hopefully this is now sorted - I think it was a problem with Outlook.

Thank you

MMM1

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