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Message 11 of 20

Re: Outlook on Android

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Click on folder mapping rather than sync.

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Message 12 of 20

Re: Outlook on Android

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If you click on the Inbox icon in the top left of the opening screen, all your folders should be listed.

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Message 13 of 20

Re: Outlook on Android

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Edit the screenshot, your email address is revealed.

What do you see if you click on Inbox in the top left of the opening screen?

I've deleted your previous post to protect your email address

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Message 14 of 20

Re: Outlook on Android

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I tried but couldn't delete the photo.  I did Edit reply but couldn't see hoe to delete it.  Tried backspace...

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Message 15 of 20

Re: Outlook on Android

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I've deleted the whole post now. But for future reference, if you go to Edit reply and then click on the screenshot it should highlight it and you can then just press Delete.

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Message 16 of 20

Re: Outlook on Android

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Screenshot_20220103-165556_BT Email~2.jpg

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Message 17 of 20

Re: Outlook on Android

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Sent wrong screenshot 

Screenshot_20220103-165920_BlueMail~2.jpg

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Message 18 of 20

Re: Outlook on Android

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Are the folders that you are missing shown when you log on to webmail here 

Its possible that you have set the folders up as offline folders on another device rather than as IMAP folders or the account is configured as POP3 on the device that has the folders.

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Message 19 of 20

Re: Outlook on Android

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Will check this out when I can get to my PC.  Thanks for your patience.

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Message 20 of 20

Re: Outlook on Android

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No problem. The only folders that will sync are those that you can see on webmail as they are all on the server.

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