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Petes1
Beginner
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Message 1 of 3

Outlook settings for Samsung Galaxy 7

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Somewhere along the line I have messed up my settings for Outlook on my Samsung Galaxy 7 and can't get it to work. My incoming settings are
IMAP server: mail.btinternet.com

Security type: SSL

Port: 993

Outgoing are

SMTP server: mail.btinternet.com

Security type: SSL

Port: 465

Require sign-in ticked

What's wrong?

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Andy_N
Distinguished Guru
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Message 2 of 3

Re: Outlook settings for Samsung Galaxy 7

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Hi, welcome to the forums.

Did you actually change any settings recently, or is it that you can't get or send emails - which may have just started to happen?

If the latter, then the thing to do is nothing, no settings or password change. The issue can sort itself out after a few hours or a few days.

(I assume you're in the UK ... and not on holiday/work abroad)

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Petes1
Beginner
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Message 3 of 3

Re: Outlook settings for Samsung Galaxy 7

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Thanks Andy. It just started to happen and I did impatiently change some settings. However, I have now solved the problem by deleting and then re-installing my Outlook account.
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