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PeterJ59
Beginner
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Message 1 of 4

Passcode

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Hi a couple of weeks ago I was locked out due to a security breach on my account. I reset my password but now every other day I get asked for a security code each time I try to access emails. This is becoming a real nuisance

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NeilO
Moderator
Moderator
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Message 2 of 4

Re: Passcode

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@PeterJ59 thanks for posting and welcome to the community. It sounds like you've set up two-step authentication, this is an added security feature to help protect your account and would be recommended especially if there has been a previous security breach.

You can find out more about two-step authentication on this link and can disable that within your profile if you want to.

Thanks

Neil

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PeterJ59
Beginner
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Message 3 of 4

Re: Passcode

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Brilliant thank you problem sorted

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NeilO
Moderator
Moderator
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Message 4 of 4

Re: Passcode

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@PeterJ59 no problem, I'm glad I was able to help. 😁

Cheers

Neil

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