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Message 1 of 2

Password gone... AND mobile number go for reset!

Hello everyone. 

So sorry to be 'that' chap, but I've forgotten my BT email password and the mobile phone number I had as my contact (which would receive the reset code) isn't working these days! 

AND I put my BT email address as the emergency contact email (I know! I wasn't thinking!) so the reset code is being sent to a phone number that isn't live and an email that  I can't access! 

Any suggestions? I'm at a loss here!

Thanks

Steve

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Message 2 of 2

Re: Password gone... AND mobile number go for reset!

Call BT Customer Services 0330.1234.150  and they can reset your password. Have your account number handy you may need it.

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