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circuitbender
Contributor

on ‎10-03-2022 9h04

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Message 1 of 2

Plusnet question and keeping my BT email address

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Hi

Does anyone know , if I cancel my BT broadband contract and go to Plusnet, can I keep my BT email addresses, questioning this since Plusnet is owned by BT and looking at the Plusnet website, Plusnet BB routers look very similar to the BT routers.

Thanks

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licquorice
Distinguished Sage
Distinguished Sage

‎10-03-2022 9h22 - edited ‎10-03-2022 9h27

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Message 2 of 2

Re: Plusnet question and keeping my BT email address

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You can keep your email address regardless of provider.

You either have to have premium mail at £7.50/m which allows access via mail clients and mail apps or Basic mail which is free but is only accessible via webmail.

Moving to Plusnet doesn't change that.

https://www.bt.com/help/email/bt-email-products

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