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skeggs885
Newbie
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Message 1 of 1

Premier account e mail nightmare to change sub accounts

I don't know if anyone can simplify things with the new sub accounts menu with bt premier accounts for e mail

 

Iv had these 3 e mails addresses for over 5 years after i changed provider to sky following a move

Not had any problems changing passwords etc but now all of a sudden 2 of my accounts e mails have disappeared and ic and u can't manage sub e mails which are also showing on my phone as closed.

 

I rang a number for BT but was surprised they asked me for my e mail password and they said they would reactivate the e mail to add the two other sub accounts to show under my favourite e mail which is my main one as account holder but they haven't and im getting really hacked off with knowing what to do when i pay 7.50 a month for the accounts 

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