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Message 1 of 6

Problem attaching photos

My BT mail app froze so I deleted and re-installed.  I not can't attach any photos or pictures to my emails. I get a message - "storage permissions must be granted " ( see pic). I have allowed as many permissions as I can find but I still can't attach anything. Help !  TIA

Screenshot_20240502_202428_BT Mail.jpg

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Message 2 of 6

Re: Problem attaching photos

Delete the BT mail app again and then install a proper app.

If Android, try Blue Mail or if Apple just use the native mail app.

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Message 3 of 6

Re: Problem attaching photos

Thankyou for your reply. I don't quite understand your suggestion. I thought the BT mail app was a proper app ? 

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Message 4 of 6

Re: Problem attaching photos


@Miggles wrote:

Thankyou for your reply. I don't quite understand your suggestion. I thought the BT mail app was a proper app ? 


It is an email app but not a very good one. There are far better free email apps such as those that have been mentioned.

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Message 5 of 6

Re: Problem attaching photos

Ah OK. I'll install the Android one that you suggested. Thankyou for your help. 👍

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Message 6 of 6

Re: Problem attaching photos

I can highly recommend Blue Mail on Android

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