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JerryLee
Contributor
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Message 281 of 521

Re: BT Email not connecting randomly

Main id account back on this morning.

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Distinguished Guru
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Message 282 of 521

Re: BT Email not connecting randomly


@stewartvwrote:

Same here - I did speak too soon last week as the IMAP and POP3 access went down.

However, all is up again but I did discover that for the old BT Yahoo mail that there is now a forwarding option available which was never there before.



Forwarding has been reinstated after being removed as a feature (by Yahoo) about 18 months ago. BT have NOT explained why, despite being asked - either why it was removed initially, or why re-added. (It was probably re-added because some users had it set and were unable to alter/remove it).

Why BT continue to be silent on a whole raft of things is extremely bad, and I will continue to call this out.

Sheffnet
Contributor
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Message 283 of 521

Re: BT Email not connecting randomly

Morning of Wednesday 6th Feb - emails not downloading again.

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keithdw
Contributor
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Message 284 of 521

Re: BT Email not connecting randomly

Where is the forwarding option?

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stewartv
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Message 285 of 521

Re: BT Email not connecting randomly

I posteed earlier the following....

Re: BT Email not connecting randomly
Same here - I did speak too soon last week as the IMAP and POP3 access went down.

However, all is up again but I did discover that for the old BT Yahoo mail that there is now a forwarding option available which was never there before.

As pothers have said, if you PC/Phoner/Tablet fails, then it is likely that the GMAIL 'solution' will fail as well.

On the web browser, log into your mail as usual.

Go to settings (right top side) and then 'more settings'.

Select mailboxes from the left pane

Click on your email address shown and at the bottom of the page is a forwarder option.

After enabling you will then get an email asking you to verify what you have selected.

Voila!

It also looks like BT have solved the DNS issue where Windows updates were not being shown as available.

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Sheffnet
Contributor
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Message 286 of 521

Re: BT Email not connecting randomly

Emails resume downloading 3.30 pm Wednesday 6th.

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Sheffnet
Contributor
293 Views
Message 287 of 521

Re: BT Email not connecting randomly

Friday morning 8th Feb - service down again for me!

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JerryLee
Contributor
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Message 288 of 521

Re: BT Email not connecting randomly

Seems to be off for me 3/4 each day.

Thursday - off from 11am to after midnight - was OK first thing.

One secondary mail account also would not connect all afternoon.

Back on this morning....

 

Android phone picks up mail via GMail, and web BY mail works too.

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Sheffnet
Contributor
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Message 289 of 521

Re: BT Email not connecting randomly

Back working by 1pm Friday.

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Sheffnet
Contributor
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Message 290 of 521

Re: BT Email not connecting randomly

Friday 15th Feb - not working again.

(there was a period of not working last Saturday but I don't know how long it lasted for)

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