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Twitcher
Beginner
167 Views
Message 1 of 4

Problems connecting to email

Having problems connecting to BT email  The problem occured yesterday  Have tried changing password and using different search engines Normally use IE but have tried Chrome and Edge  It sometimes connects but continues to cause problems  Windows diagnostic check tells me that network set up is OK on computer and fault is with BT  (Error Code temporary DNS errer INET_E_RESOURCE_NOT_FOUND)  Any help will be greatly appreciated as I am a complete techno phobe

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3 REPLIES
Moderator
Moderator
87 Views
Message 2 of 4

Re: Problems connecting to email

@Twitcher are you logging into webmail at www.bt.com/mail ?

Community ModeratorNeilO
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tickhill
Aspiring Expert
73 Views
Message 3 of 4

Re: Problems connecting to email

Re advice from Moderator to ensure login at www.bt.com/mail then the answer is that does not work

The result is:  

This site can’t be reached

samlfed.bt.com took too long to respond.

Try:

ERR_CONNECTION_TIMED_OUT
 
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Twitcher
Beginner
69 Views
Message 4 of 4

Re: Problems connecting to email

Yes , still having problems with connecting to email. Some times it works and other times it does not..
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