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Contributor
924 Views
Message 1 of 13

Problems logging into main email account

Hi is anyone else having problems logging into their email accounts today?

Mine was working fine until 12.15pm now I can't log in to my main account on any device. I have my emails forwarded to Safari Mail thats failing and also to my mobile keep getting sign in failed message.

I can log into MYBT account but if I click email from there it takes me to the email log in which I enter my details doesn't say there is a problem just doesn't log me in and wants the details re enters and doesn't log me in any suggestions?

12 REPLIES 12
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Newbie
693 Views
Message 2 of 13

Re: Problems logging into main email account

same here...cannot see anything online saying what the problem is

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Newbie
612 Views
Message 3 of 13

Re: Problems logging into main email account

I have the same trouble. I tried to reset my password and that didn't work either.  I can however get into my alternative email accounts - had to do that to register in the community.  

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Beginner
609 Views
Message 4 of 13

Re: Problems logging into main email account

Cannot login to webmail/email account. No failure message. 

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Newbie
593 Views
Message 5 of 13

Re: Problems logging into main email account

I've been having the same problem.  However it now seems to be working again.... give it another try!

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Newbie
589 Views
Message 6 of 13

Re: Problems logging into main email account

Mine was the same but has just started working again there in the last 5 minutes. 

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Aspiring Contributor
584 Views
Message 7 of 13

Re: Problems logging into main email account

Yes I’ve got the same problem too.
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Newbie
580 Views
Message 8 of 13

Re: Problems logging into main email account

Thanks - it worked!

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Contributor
578 Views
Message 9 of 13

Re: Problems logging into main email account

Yes - same problem in the last hour or so.  I first noticed it in Windows Mail and thought it was that but using BT webmail, new emails were down-loaded but won't open.

Sub account seems to be OK...

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Contributor
557 Views
Message 10 of 13

Re: Problems logging into main email account

I can't login in to my email account on any device either.  London.

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