We have put together a short survey to capture your feedback in terms of what BT can do when you experience home Wi-Fi issues. We would appreciate it if you could take a couple of minutes to complete a short survey. Read more from here, Fix my home Wi-Fi
After a password change I now cannot view my email account on ipad air2. The BT server is not having any of it. The server has reluctantly accepted the password change on Microsoft Outlook although it is still asking for the password everytime I log in. Any ideas please.
Turn off iPad and shut down MS Outlook and any other devices that have mail clients polling the server. Change the password again, wait 30 minutes and then try devices one at a time with the new password, do not turn on second device until first has accepted password.
Thank you for your suggestion. Have only just had a chance to try this out.
State of play so far :- Changed password, have access to MYBT and email on Windows Laptop, also have access to email on Outlook (Windows Laptop). No luck I'm afraid with ipad.