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Beginner
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Message 1 of 4

Problems sending emails with attachments since the upgrade by BT

Since the automatic upgrade to my BT email programme I have had severe problems sending emails with photo attachments or pdf's.  I get an error message and get told to try at a later time but after waiting, coming out of the programme then restarting it and even tried rebooting but I still have problems.  When I can eventually get an email to go it appears to be hit and miss as to whether or not it arrives that day, or at all!

Oh how I miss the "old" email programme.

 

Can anyone advise please?  I am using 64-bit Windows 10.

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Aspiring Contributor
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Message 2 of 4

Re: Problems sending emails with attachments since the upgrade by BT

Are you signing in through the site or using a client or an app?

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Beginner
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Message 3 of 4

Re: Problems sending emails with attachments since the upgrade by BT

I am signing in via the BT  website.

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Moderator
Moderator
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Message 4 of 4

Re: Problems sending emails with attachments since the upgrade by BT

Hi @bobR and thanks for posting.

Can you post the error message you're seeing when the sending fails?

Cheers

David

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