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Burntwood
Newbie
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Message 1 of 2

Problems setting up first email account

Hi,

 

Am looking to set up my first BT Yahoo email address. When I go to set up I just get the same error message:

 

Sorry

There isn't a BT Yahoo! Mail service associated with the username/email address you've entered.

 

I do have BT Yahoo Mail inclusive in my deal but haven't got an email address associated yet as I'm not able to set one up.

 

Any advice would be gratefully received. 

 

Thanks.

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Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: Problems setting up first email account

If you are a new BT Broadband user, it can take up to a week before you will be able to create a BT mail address. I discovered this when I placed a recent order for my parents.

 

BT Yahoo does not apply to new customers, as they are on BT Mail.

 

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