cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
orinocowomble
Aspiring Contributor
392 Views
Message 1 of 7

Random BT email problem

I have recently become aware that some of my relatives and friends are not receiving emails I send from my btinternet.com email address and I am not receiving theirs.  As an experiment I set up a gmail account and there are no problems with that account.  We have all checked our spam boxes and they are not going in there. What is the problem and how can I resolve it?

0 Ratings
Reply
6 REPLIES 6
DarrenW
BT TV Expert
242 Views
Message 2 of 7

Re: Random BT email problem

Hey @orinocowomble , sorry for your experience.

We should be able to help you here, but to do so we need some specifics.

Are you able to supply an example of an email that you sent with the timestamp and who you were sending it to so that we can check what happened to it? 

If you can supply this, please do so on a private message and not on this thread, cheers.

0 Ratings
Reply
orinocowomble
Aspiring Contributor
227 Views
Message 3 of 7

Re: Random BT email problem

Thanks  Darren

Please can you let me know the email address to send it to?

0 Ratings
Reply
licquorice
Distinguished Sage
Distinguished Sage
218 Views
Message 4 of 7

Re: Random BT email problem

You need to send it as a Private Message. Click on @DarrenW  then the PM envelope icon.

0 Ratings
Reply
gg30340
Distinguished Sage
Distinguished Sage
212 Views
Message 5 of 7

Re: Random BT email problem

If you click on Darren's user name it will open a new page. You will find an envelope/message icon on the top right side. Click that and use it as you would an email.

EDIT: Post crossed with licquorice's post.

0 Ratings
Reply
orinocowomble
Aspiring Contributor
199 Views
Message 6 of 7

Re: Random BT email problem

Thanks
0 Ratings
Reply
orinocowomble
Aspiring Contributor
133 Views
Message 7 of 7

Re: Random BT email problem

Hi Darren
I sent some info by PM. Have you had a chance to view it yet?
0 Ratings
Reply