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GeorgeE
Newbie
152 Views
Message 1 of 7

Re: 421 Too Many Messages - fails to send emails from any Android email App but works OK in BT Webma

Just had this problem for the umpteenth time.

What does BT consider "bulk" emails?   50 recipients, maybe?

As a volunteer I send Neighbourhood Watch and Police messages, and serve about 200 signatories in my scheme. Because of BT's (never published, find out for yourself) rules on maximum addresses per email, I've learned to cut this modest list further, into six email batches of less than 50 addresses. Today I sent one police message to the first batch, but it froze on the second and gave me the error message "421 Too many messages".

This is unbelievably tedious, and time consuming. It's a real pain to be sent off each time to log in to the rubbish Yahoo Mail online. I want nothing to do with Yahoo.

Why can't BT realise not everyone using email is spamming people; some people are actually trying to help others.

I'm using Windows Live Mail on a Win 7 Pro computer.

 

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Distinguished Sage
Distinguished Sage
145 Views
Message 2 of 7

Re: 421 Too Many Messages - fails to send emails from any Android email App but works OK in BT Webma

So why use the BT mail system for your bulk mails?  Create a Gmail address and use that instead.

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GeorgeE
Newbie
141 Views
Message 3 of 7

Re: 421 Too Many Messages - fails to send emails from any Android email App but works OK in BT Webma

Thanks, think I will probably do that.
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Distinguished Sage
Distinguished Sage
130 Views
Message 4 of 7

Re: 421 Too Many Messages - fails to send emails from any Android email App but works OK in BT Webma

The max addresses per "Group" is 49. 

You may also be breaching the max number of emails sent per 24 hour period. I can not recall the exact number but I think it was about 1000 but it may well be half that.

See link for BT's reasoning of setting limits

https://bt.custhelp.com/app/answers/detail/a_id/48754/~/bt-mail-email-send-limits-%28error-452-or-07...

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GeorgeE
Newbie
125 Views
Message 5 of 7

Re: 421 Too Many Messages - fails to send emails from any Android email App but works OK in BT Webma

Thanks. All my groups are 49 or fewer addresses. It started freezing as soon as the second batch, ie just past 50. This is not "bulk" email, in my book. 

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Distinguished Sage
Distinguished Sage
120 Views
Message 6 of 7

Re: 421 Too Many Messages - fails to send emails from any Android email App but works OK in BT Webma


@GeorgeE wrote:

Thanks. All my groups are 49 or fewer addresses. It started freezing as soon as the second batch, ie just past 50. This is not "bulk" email, in my book. 


Unfortunately it's not your "book" it's BTs and they can set it at what they want. You will need to keep them at 49 or under or do as suggested and get a gmail account specifically for your Neighbourhood Watch email.

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GeorgeE
Newbie
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Message 7 of 7

Re: 421 Too Many Messages - fails to send emails from any Android email App but works OK in BT Webma

I realise that. My point is all groups are 49 or fewer, and it stalled after the first email.

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