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frustrated45
Aspiring Contributor
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Message 51 of 53

Re: BT Yahoo email not working with IMAP clients - webmail OK

Not for me it doesn’t. My iphone native mail app has not been synchi g since October. I use another app on the phone to get my mail.
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Sable
Contributor
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Message 52 of 53

Re: BT Yahoo email not working with IMAP clients - webmail OK

I am thoroughly frustrated. Haven't been able to send emails from my ipad for almost two weeks - although fine on desktop. Numerous 'chats' have proved unhelpful and whatever they suggest it makes no difference. Mine is apparently a Yahoo account. I thought everyone was being transferred to BTMail. Don't understand and I've wasted so much time.
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Distinguished Guru
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Message 53 of 53

Re: BT Yahoo email not working with IMAP clients - webmail OK


@Sablewrote:
I am thoroughly frustrated. Haven't been able to send emails from my ipad for almost two weeks - although fine on desktop. Numerous 'chats' have proved unhelpful and whatever they suggest it makes no difference. Mine is apparently a Yahoo account. I thought everyone was being transferred to BTMail. Don't understand and I've wasted so much time.

Hi.

More and more it seems like an issue with Apple products and BTinternet email. How are you accessing the emails on the desktop?

If you login via webmail, you will see a Yahoo image for a BTYahoo account (not a Yahoo account).

BTMail migration was permanently stopped in September 2014, with no reason given.

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