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Charles3
Newbie
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Message 1 of 2

Re: Calendar Reminders not working. BT Yahoo Mail

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I've just logged an email complaint with BT and am waiting the seven days for a reply. It's maddening as I rely on the reminder features of the calendar to help me work out what I'm supposed to be doing!
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Charles3
Newbie
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Message 2 of 2

Re: Calendar Reminders not working. BT Yahoo Mail

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I'm pleased to say that all problems with my email and the calendar have now been fixed. For a day or so last week, the entire email system collapsed - calendar and all.

Rewinding events, I received an email reply to my complaint within the seven days notice period specified, saying they were taking the problem to the 'second level of engineering', whatever that means. Then I received a phone call from a customer service person who said my problems had been rectified but that he would call me again in a few days to check whether everything was satisfactory. When I returned to my email, everything was functioning normally, calendar included.  It's been fine ever since, so I am pleased with the service and attention. I hope it doesn't happen again - it makes my hair stand on end!!

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