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csteph
Beginner
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Message 1 of 3

Re: Cannot access anything on My BT Homepage

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I am in the same boat!  Please help me to get out of this endless merry-go-round of btid --> email --> mybt --> email.  My btid and email are the same and have been for years too...
What is the solve, what are you all doing to sort this?
Thx Caroline

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DavidM
Moderator
Moderator
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Message 2 of 3

Re: Cannot access anything on My BT Homepage

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Hi @csteph and welcome.

I'm sorry you're having problems with your BT ID as well. I'm sure I'll be able to help you with this. I'll drop you a private message now so you can get in touch.

Cheers

David

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DavidM
Moderator
Moderator
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Message 3 of 3

Re: Cannot access anything on My BT Homepage

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Thanks for letting me know we got this sorted @csteph .

Cheers

David

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