Help us improve our process for when you experience home Wi-Fi issuesx
We have put together a short survey to capture your feedback in terms of what BT can do when you experience home Wi-Fi issues. We would appreciate it if you could take a couple of minutes to complete a short survey. Read more from here, Fix my home Wi-Fi
I too am having difficulties getting through to someone about my late father's email account. He died 15 months ago and we asked for the email account to be closed. I too am being passed from one team to another, currently on long hold and being told there is nothing that can be done. When he died we set up forwarding to deal with any important emails that came in but then asked for the account to be closed. It hasn't been and we are still getting the occasional message. Not good.
I am sorry to hear about your Father passing. I would like to help you with this and do our best to get the account closed for you. Please, reply back to the private message that I sent you with as much of the information that you know. We'll do all we can for you.