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BillPagan
Beginner
111 Views
Message 1 of 3

Re: Email bounce back - Message 550 spam, or phishing or malware.

Hi John, we have been having great difficulty with sending email and receiving bounce back emails showing: Message 550 spam, or phishing or malware

 

Are you able to assist me with rectifying this issue? All my emails send successfully on the webmail side of things. The problem only happens in Microsoft Outlook 365 client.

Kind regards,

 

Bill 

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2 REPLIES 2
DavidM
Moderator
Moderator
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Message 2 of 3

Re: Email bounce back - Message 550 spam, or phishing or malware.

Hi @BillPagan and welcome to our community.

Thanks for posting about your 550 error message, sorry You've having problems. I'll be happy to take a look at this for you so I'll drop you a private message so you can get in touch. In the meantime you might also want to report this to Postmaster .

Cheers

David

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JohnC2
Moderator
Moderator
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Message 3 of 3

Re: Email bounce back - Message 550 spam, or phishing or malware.

Hi @BillPagan, did you get my Private Message yesterday? and have you had time to forward a rejected email? Post back and let me know and I'll update the case.

cheers

John 

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