cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
415 Views
Message 1 of 5

Re: Email login problems

Hi, Since 1st March, when my wife goes to logon to her emails , the box for her email address and pass word stays blank. Before her details would be there. Now she has to type in details, then a red warning box comes up to say these are the wrong details. She then retypes her email address and pass word again and it works!!

Her email address is linked to my BT Prime account , but comes from BT Yahoo, is this what is causing the problem, or is it because you have updated /improved your system /

0 Ratings
Reply
4 REPLIES 4
Highlighted
Distinguished Sage
Distinguished Sage
411 Views
Message 2 of 5

Re: Email login problems

This is a public forum. You need to remove your email addresses and account details. 

0 Ratings
Reply
Highlighted
Distinguished Sage
Distinguished Sage
408 Views
Message 3 of 5

Re: Email login problems

Have you tried clearing your browser's history and cookies?

Which browser are you using and have you tried a different browser?

0 Ratings
Reply
Highlighted
405 Views
Message 4 of 5

Re: Email login problems

Edited my quiry
0 Ratings
Reply
Highlighted
404 Views
Message 5 of 5

Re: Email login problems

Google Crome
0 Ratings
Reply