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Message 1 of 2

Re: Email problems/BT Premium Mail PLEASE HELP

Please can a mod help. I have exactly the same issue and have spent hours trying to resolves this with he offsure teAm who promise to sort it and don't. I now cannot find my old emails, am having issues receiving and sending mail. These emails are vital evidence for an upcoming tribunal and I am very distressed at the possibility of them being lost. Please help me retrieve and merge my preimuim email with mbroadbamd package. 

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Message 2 of 2

Re: Email problems/BT Premium Mail PLEASE HELP

Hi @Florencerabbit,

If some of your email have been deleted in error, you might be able to recover them by following the steps on - BT Yahoo Mail - I’ve lost or deleted some of my emails. Can I recover them?

Are you able to log into your email through web mail? using the link -https://signin1.bt.com/login/emailloginform

Thanks

PaddyB

Community ModeratorPaddyB
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