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msd123
Contributor
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Message 1 of 6

Re: Error 553

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as of this morning, I'm getting this error also.

I can't send ANY mail - not even a message that consists of the single word "test".

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5 REPLIES 5
msd123
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Message 2 of 6

Re: Error 553

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On my desktop, using Webmail, I get Error 53 for all send attempts. Same result using either Chrome or Firefox. 

On my desktop, using an email client, I can't send either (dont see error 53 as its shielded by the client).

On my Android mobile, I can send.

I can receive ok on all platforms.

This has never happened to me before. In fact, its the first problem I've had with mail in ages.

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NeilO
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Message 3 of 6

Re: Error 553

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Hi @msd123 Thanks for confirming that, I'll send you a private message so you can send over your details and we'll get our email experts to take a look.

Thanks

Neil

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msd123
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Message 4 of 6

Re: Error 553

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thanks. I have replied as requested.
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msd123
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Message 5 of 6

Re: Error 553

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Following a "change to the filters" by email support, the problem has gone away .

It sounds like my IP address may have been (accidentally ?) flagged as a spam source.

Thanks for the help 😀

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JohnC2
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Message 6 of 6

Re: Error 553

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Hi @msd123, thanks for the update and good to know how you got this fixed.

Cheers

John

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