cancel
Showing results for 
Search instead for 
Did you mean: 
enfield250
Contributor
164 Views
Message 1 of 4

Re: Perenial BT Yahoo Mail issues requiring pwd resets!

I have had to reset my PC after upgrading to Win 10.

Unfortuately Windows Live Mail does not like the password for a sub-account.

I have tried everything including the online chat, but I can't seem to find a way of re-setting the password on this sub-account.

If I go into manage sub-accounts I can see the sub-account but the only option given is to delete it!

i've spent about 3 hours trying to fix this problem.

Anyone got any ideas.

0 Ratings
Reply
3 REPLIES 3
Distinguished Sage
Distinguished Sage
162 Views
Message 2 of 4

Re: Perenial BT Yahoo Mail issues requiring pwd resets!

Go to the account here https://signin1.bt.com/login/emailloginform and select the forgotten password option.

0 Ratings
Reply
enfield250
Contributor
150 Views
Message 3 of 4

Re: Perenial BT Yahoo Mail issues requiring pwd resets!

Thanks for the info,

Unfortunately BTMail is set to remember me, so auto logs in. 

0 Ratings
Reply
Distinguished Sage
Distinguished Sage
146 Views
Message 4 of 4

Re: Perenial BT Yahoo Mail issues requiring pwd resets!

If you use the link that was provided, when it auto fills the password just delete it and press the forgotten password link.

0 Ratings
Reply