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Aspiring Contributor
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Message 1 of 2

Re: Recent problem downloading mail to Outlook

In the past couple of days I've been unable to download emails to MS Outlook although they work on my iphone and on the webmail.  I've received error messages and tried to change my email settings but POP3 is greyed out and I cannot change it to IMAP.  Please advise

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Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: Recent problem downloading mail to Outlook

I have moved your post to the email board.

 

Have a look at these threads. There was a problem with the whole of Yahoo yesterday.

 

https://community.bt.com/t5/Email/Problems-connecting-to-POP3-IMAP/td-p/1786726

https://community.bt.com/t5/Email/BT-webserver-email-down-and-has-been-for-a-while-now/td-p/1809350

 

It is not possible to change from POP3 to IMAP in Outlook on the fly. The account has to be deleted and re-created to do so.

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