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jaffa14
Beginner
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Message 1 of 2

Re: Selected account BT Mail Account unavailable

Hi, My main email account seems to have gone missing. As with previous posters i get the message

 

ACCOUNT ERROR  Selected account BT MAIL account is unavailable.

 

I have also been unable to use my address using Outlook, the message there says Your IMAP Server closed the connection. BT help suggested my PC was at fault but i have used another PC and the problem persists. Has anyone got suggestions as to how i can restore my email address, BT do not seem able to help.

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Andy_N
Distinguished Guru
665 Views
Message 2 of 2

Re: Selected account BT Mail Account unavailable

Hi, welcome to the forums.

What happens when you try the direct webmail access :-

https://signin1.bt.com/login/emailloginform

How does that error you posted present itself, is via webmail?
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