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Message 1 of 4

Re: Unable to access my email

Same here - can access on phone but via any web brower just spins and BT server times out

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Message 2 of 4

Re: Unable to access my email


@iangordon1959wrote:

Same here - can access on phone but via any web brower just spins and BT server times out


Hi, welcome to the forums.

Your issue could be different from the OP (original poster), depending on the answers they give to the questions asked.

Either way, please do not alter any settings - do not change password or unintall apps/clients or delete/re-add accounts.

How are you trying to access a browser, is that on the phone or laptop?

How long has this been happening? It could be a temporary access glitch which could last a few hours to a few days,

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Message 3 of 4

Re: Unable to access my email

just happened this afternoon when tried to access on lap top

tried desk top too, 3 browsers and 2 email accounts

Phone is fine for emails - just web access

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Distinguished Sage
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Message 4 of 4

Re: Unable to access my email

I have moved you onto your own thread so that your replies and the OP of the other thread's replies don't get confused.

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