We have put together a short survey to capture your feedback in terms of what BT can do when you experience home Wi-Fi issues. We would appreciate it if you could take a couple of minutes to complete a short survey. Read more from here, Fix my home Wi-Fi
I would appreciate your assistance in righting this 'problem' with resetting the password for a sub-account for which I'm struggling with at the moment. The postcode is not recognised although a month or so ago, I could access my account to reset the password for the sub-account holder.
Thanks very much for your help!