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woshappenin
Beginner
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Message 1 of 2

Re: Welcome to your new and improved email service

Just one of my e-mail addresses came up this morning as `new and improved`. Predictably with BT it is anything but, in fact a total mess including my `sent` files gone, long past archive ones reappeared, all but unusable. How do I go about getting it restored to the way it was, which was not broken and did not need fixing?

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CassieB
Aspiring Contributor
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Message 2 of 2

Re: Welcome to your new and improved email service

I'm sorry but I can't help you but I just wanted to say that the problem we were experiencing a couple of weeks ago has resolved itself - either BT or Firefox have sorted it and I'm now able to access my emails using Firefox.  I'm wondering whether being patient may resolve your problems too woshappenin. Let's hope so.

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