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spursman1
Contributor
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Message 1 of 3

Re: Yahoo account info takes me to BT

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Hi,

 

Sorry to jump on this thread but I have had terrible issues logging into my master email account.

 

Have had to change the password 6 times and eventually been able to log back in. Liaised with BT over chat and the phone and whilst I can now get back in, I am concerned that some changes have been made without my authorisation.

 

When I log in via bt.com/mail I now see a Yahoo holding page. Never saw this before. Further, I can't find a way to manage the linked sub accounts. Some time ago one of the mods correctly linked our premium email accounts to my home broadband account so I didn't pay extra for the email. I wonder if one of your BT colleagues has played around with this?

 

Would appreciate mod support.

 

Thank you!

 

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Moderator
Moderator
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Message 2 of 3

Re: Yahoo account info takes me to BT

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Hi @spursman1 and thanks for posting.

 

I'll be happy to take a look at this for you. Can you please drop me over an email with your details? You'll get the contact the moderators link in my profile.

 

Cheers

 

David

Community ModeratorDaveM
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Moderator
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Message 3 of 3

Re: Yahoo account info takes me to BT

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Thanks for taking my call today @spursman1. I'm really glad I was able to get this all sorted for you. Please post back if you have any other problems and we'll be happy to help.

 

All the best

 

David

Community ModeratorDaveM
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