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Autumn
Newbie
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Message 1 of 5

Re: bt emails sent but not being received

I am having to same problem.

Yesterday it cost me £150.00, for an appointment I had cancelled, well it said in the Sent box I had. But.unfortunately they did not receive it.....Don't know what to do??

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Distinguished Sage
Distinguished Sage
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Message 2 of 5

Re: bt emails sent but not being received

another post on 4 year thread  wish mods would lock thes old threads

why not try using gmail or something similar and save all the doubt



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Autumn
Newbie
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Message 3 of 5

Re: bt emails sent but not being received

Being very naive,what is gmail,would I still use my email??

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Autumn
Newbie
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Message 4 of 5

Re: bt emails sent but not being received

Being very naive, what is gmail?would I still use my email address???

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Distinguished Guru
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Message 5 of 5

Re: bt emails sent but not being received


@Autumnwrote:

Being very naive, what is gmail?would I still use my email address???


Hi, welcome to the forums.

Gmail is Google's email service, and is free to use. You can easily set one up and use that instead of your BTinternet address - though still access the BTinternet one at least once every 90 days, otherwise it can be deleted.

www.gmail.com

and choose Create account.

It has rarely had any issues it seems, and doesn't suffer the problems BTinternet email has from time to time (no access, emails failing to be received or sent etc).

It has a decent interface using a browser, and also allows access via an email client or app.

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