cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
johnnykipper
Beginner
188 Views
Message 1 of 6

Re: talk21

Talk21 was my main email. I signed up for this outwith BT. I am now locked out. Please can you help.

0 Ratings
Reply
5 REPLIES 5
JohnC2
Moderator
Moderator
170 Views
Message 2 of 6

Re: talk21

Hi @johnnykipper, welcome to the forum and, sorry you can't access your Talk 21 email account. I've moved your post as that's the best thing to do.

Is the email address linked to a BT Broadband account or Premium Mail account
How are you trying to access your email? (client or webmail)
Do you get any error message?
Have you tried a password reset?

cheers

John

0 Ratings
Reply
johnnykipper
Beginner
167 Views
Message 3 of 6

Re: talk21

Hi, it isnot linked but I could only access through the bt email login page.

Says access has been suspended to protect the account

 

0 Ratings
Reply
JohnC2
Moderator
Moderator
153 Views
Message 4 of 6

Re: talk21

Hi @johnnykipper, thanks for getting back to me. If you haven't already tried then try the forgotten password option and set up a new password and let me know how you get on.

cheers

John

0 Ratings
Reply
johnnykipper
Beginner
150 Views
Message 5 of 6

Re: talk21

Hi John. Just tried that. Takes me back to secure your account page

0 Ratings
Reply
JohnC2
Moderator
Moderator
141 Views
Message 6 of 6

Re: talk21

Hi @johnnykipper, thanks for trying that for me. I've sent you a Private Message with details on how to get in touch with the Mod team and we'll be happy to look at this and help you further.

cheers

John

0 Ratings
Reply