Hi @johnnykipper, welcome to the forum and, sorry you can't access your Talk 21 email account. I've moved your post as that's the best thing to do.
Is the email address linked to a BT Broadband account or Premium Mail account?
How are you trying to access your email? (client or webmail)
Do you get any error message?
Have you tried a password reset?
Hi, it isnot linked but I could only access through the bt email login page.
Says access has been suspended to protect the account
Hi @johnnykipper, thanks for trying that for me. I've sent you a Private Message with details on how to get in touch with the Mod team and we'll be happy to look at this and help you further.