@grim1 wrote:
OK you got me there, hands up, way beyond my understanding. All I know is one day and for many days previous I was paying BT for a service that enabled me to send and receive emails with little to no issues or rather for a simpleton like myself to deal with. Then BT decided to change the situation to a more complicated and very annoying set up that I did not agree to without so much as an option to stay as it was , because it worked for me. I don't think it is I who should be looking for solutions to get around this issue just because BT one day, decided to change the way it offered me a simple way of sending and receiving emails. That is all I use my pc for and I have no interest whatsoever in getting more computer savvy when I have better things to do with my life.
Do you seriously think that BT should have asked its 30 million broadband users, your self included, and no doubt more than that who have BTMail email accounts, if it is ok for BT to change the BTMail web page User Interface and if the individual email account holder, such as your self did not agree, give them the option to not have their email account changed ?
How many incarnations of the BT email system should BT have to keep operating since its first incarnation if they were to do that, assuming it would even be possible given that Microsoft and Apple have changed their operating systems on computer many times and that early software/ web browsers do not always work on the new systems.
If you do seriously think that, how do you propose that BT would go about that and what questions should have been asked and how they would go about pleasing everybody?
