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DannyMW
Beginner
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Message 2 of 4

Reactivate deleted primary email

I recieved a message that my primary email account was not used in a very long time (which is not true) and that it was suspended then deleted. The system acts like it still exists and thinks that I am still able to reactivate it even though there is no button to do so.

 

I need my main email account up and running again as I have a few websites dependant on this email being usable. I need it back. I beg you to please fix this.

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DannyMW
Beginner
207 Views
Message 1 of 4

Re: Primary email supposed to have been deleted but still shows it exists in manage mail

I'm having the exact same problem too with my old primary email, I too would like it reactivated.

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rarmitage124
Recognised Expert
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Message 3 of 4

Re: Primary email supposed to have been deleted but still shows it exists in manage mail

Try the E-mail live chat:

 

Click Here


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Moderator
Moderator
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Message 4 of 4

Re: Primary email supposed to have been deleted but still shows it exists in manage mail

Hi @DannyMW and thanks for posting. 

 

Can you try Why has my BT Mail address been deleted? and let me know if that helps.

 

Cheers

 

David

Community ModeratorDaveM
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