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MiniEggs
Beginner
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Message 11 of 12

Re: (un)Read email counter

Are you still suffering from this ?

My unread count on the webmail interface has had a solid extra one for a long time and I have not been able to get rid of it

I access the mail via IMAP on my iPhone and more recently (past six moths or so) the unread counter is massively out and often takes several checking for mail updates to get it to be correct

Is there much I can do as an end user to solve either of these ?

Thanks

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philkirkley
Beginner
84 Views
Message 12 of 12

Re: (un)Read email counter

Hi MiniEgg and all. No I am not still suffering, but (all this was a year ago) I can't figure out why after a quick look. I deleted the BT app and got my email via the phone app after a while, since there seemed to be no improvement. However, my wife persisted on her ipad, and after a while things seemed to stabilise, so I reinstalled and it works fine for me. I don't get dropdown or sound notifs (hurray - I check periodically anyway) BUT I don't get an unread counter badge either. All my notification settings are turned on, so offhand, I can't figure out why.

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