cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
jbrowne652
Beginner
420 Views
Message 1 of 2

Remove another person's email address linked to my BT account

My ex has just sent me an email from BT in response to me triggering a home move process. It is causing me distress that he has this information. I can't see his email address on my account. I don't seem to have an account manager on there.  How do I remove it.   

0 Ratings
Reply
1 REPLY 1
gg30340
Distinguished Sage
Distinguished Sage
411 Views
Message 2 of 2

Re: Remove another person's email address linked to my BT account

Have you changed the password for your MyBT where he can access your BT account and also change the password for your email account.

You should make sure you do this before you change the passwords.

Check that there is no "forwarding" email address set up in your email account. You can do that by logging onto your email account then go to the settings which can be found by clicking on your username at the top right hand side. Once in the settings go to "Mail" then click on "Auto Forward" and make sure there are no email addresses in that section that you did not add.

0 Ratings
Reply