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Message 1 of 4

Removing Group label from a Contact

Removing Group label from a Contact - why does BT use the word "DELETE" instead of "REMOVE the GROUP Label " ??

It is misleading, as users frequently assume that DELETE will DELETE the Contact. 

Saying "Remove the Group label" - which is not a lot of typing for a computer system to repeat - would clarify the action, and stop a lot of confusion amongst the BT email users 

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Message 2 of 4

Re: Removing Group label from a Contact

I suppose that the word DELETE is used because the name is being deleted from the  "group label" section/folder so it does not appear to be unreasonable to use that word.

As far as I am aware, you are the only person that has reported on the forum that they are confused in this matter.

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Message 3 of 4

Re: Removing Group label from a Contact

When I was looking for how to do it, I found several Questions on the forum asking how - and realised that it was not obvious, even when you are instructed how to do it by the replies. 

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Message 4 of 4

Re: Removing Group label from a Contact

NB My "Beginner" status refers only to BT Community.

I've been using computing heavily since 1985 - just in case you needed to know that....

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