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Katmac66
Beginner
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Message 1 of 6

Restore deleted folder

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Hi, I’ve just accidentally deleted an important folder with subfolders from my email.  I had already cleared out the trash before I realised I had deleted the folders….is there any way to get this back?  I’ve already checked with the chat line who said that once they are deleted from trash, they’re gone, but I’m hoping there’s something that I could do?  Thanks. 

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licquorice
Distinguished Sage
Distinguished Sage
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Message 2 of 6

Re: Restore deleted folder

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I'm afraid once deleted from Trash they have gone permanently.

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Katmac66
Beginner
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Message 3 of 6

Re: Restore deleted folder

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Hi, thanks for your response.  Was wondering if it was possible to still logon to the old BT Yahoo to pick up some of the info from there.  Thanks again.

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licquorice
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Distinguished Sage
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Message 4 of 6

Re: Restore deleted folder

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Afraid not, your login takes you to whichever system you are on. There is no way to specify logging in to BTYahoo and even if you could there would be nothing there.

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Katmac66
Beginner
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Message 5 of 6

Re: Restore deleted folder

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I just need to be more careful next time - thanks so much for your help and advice.

 

 

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licquorice
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Distinguished Sage
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Message 6 of 6

Re: Restore deleted folder

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Yet another reason to use a mail client rather than webmail combined with a backup regime of your devices.