Am searching for some old emails and once I have found them am unable to open them & the mouse stays in the action mode.
If I click on them to read they disappear & I need to search them again
Any ideas on how I can retrieve them to read them please?
Solved! Go to Solution.
I know it's of no help, but as an experiment, I did a search for emails from 2008. After getting the list, everyone of them simply opened. Just thought I'd let you know it's not a generic issue, and maybe you need some individual support for your account... (You may like to try checking the box of the email you want, and forwarding it to your email address to see if it appears in your inbox?)
no problems either opening from as far back as 2000
what are you using - web mail, app, bt mail, mail client?
Thanks for the response, I managed to open the emails once I logged i via web mail