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joshua2011
Beginner
600 Views
Message 1 of 7

Ridiculous Update

Why can I not see any new emails coming in without refreshing every time. Also where is the list/ group now.

 

Go back to the original one please!!

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6 REPLIES 6
imjolly
Distinguished Sage
Distinguished Sage
586 Views
Message 2 of 7

Re: Ridiculous Update

try this 151 page post on the new email

https://community.bt.com/t5/Email/Monstrous-new-BT-email-upgrade/m-p/2055126#M82711



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joshua2011
Beginner
535 Views
Message 3 of 7

Emails

I posted this yesterday.  Why do I have to refresh every time so that I can see new emails.  In the old system all new emails just appeared, this is very annoying.

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gg30340
Distinguished Sage
Distinguished Sage
524 Views
Message 4 of 7

Re: Emails

Log onto your email account then go into your email settings, found by clicking on your user name at the right hand side, then go to "mail" and check what the "Fetch new messages"  s set to. If need be set it to every minute or one of the other settings that you may prefer. 

Carlusha
Recognised Expert
518 Views
Message 5 of 7

Re: Emails

@gg30340  You beat me to it!

Fetch.png

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joshua2011
Beginner
487 Views
Message 6 of 7

Re: Emails

My email is set for every minute but this does not appear to happen.

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joshua2011
Beginner
457 Views
Message 7 of 7

Re: Emails

I have  it set for one minute makes no difference

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