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neil4768
Contributor
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Message 1 of 3

Same email being received multiple times

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Yesterday I received the same email from the Royal British Legion 9 times. Thought it was they problem and contacted them . However this morning I have received the same email from a contact 15 times so far and they only sent it once. What do I need to do to stop this happening?
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New_To_UK
Aspiring Expert
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Message 2 of 3

Re: Same email being received multiple times

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Are you using webmail or a client? and when you received the email, how long apart were the duplicate emails?

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neil4768
Contributor
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Message 3 of 3

Re: Same email being received multiple times

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I Use webmail, but I phoned BT customer service, its a known, but not common issue, which has now gone away.  

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