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Scot_39
Beginner
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Message 1 of 4

Scam Mail ? - Account Alert: Sign in to "myaccount"@btinternet.com to continue receiving emails

I have an old email address that was I guess originally bt internet.

It was moved when I moved in with family - and regestired as a sub account on family broadband.

I normally dont login - as access from mail clinets - but can do so from the link main bt id login - following the link at bottom to yahoo mail

https://home.bt.com/login/loginform?TARGET=$SM$https%3A%2F%2Fsignin1.bt.com%2Fbtmail%2Fsecure%2Femai...

Recently received email -

We noticed that you haven’t signed in to your mailbox myaccount@btinternet.com in a while. If you would like to continue receiving emails in this account, please visit mail.yahoo.com and log in by February 12, 2021.

If you do not log back in, this account will stop receiving email messages and the entire contents of your mailbox will be subject to deletion, including all email messages, settings, and folders.

For additional information, please visit the Yahoo Mail policy page at: https://help.yahoo.com/kb/new-mail-for-desktop/empty-mailbox-yahoo-mail-sln29338.html

If you forgot your password or need help logging in, please visit this: https://help.yahoo.com/kb/mail/SLN2051.html

We hope to see you soon!

Sincerely,
The Yahoo Mail Team

 

So is this spam ?

 

Will I really lose the service if don't use the link - it's different ?

 

 

Regards

 

Scot

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gg30340
Distinguished Sage
Distinguished Sage
352 Views
Message 2 of 4

Re: Scam Mail ? - Account Alert: Sign in to "myaccount"@btinternet.com to continue receivi

If you had a BTYahoo email account the email would have been sent from BT not Yahoo. 

If you have clicked on and used any of the links in the email you received I would suggest that you change your email password.

If you have accessed your email account using the correct BTMail log on page that should stop your email address from being deleted. You should do this at least once in a 90 day period just to be sure.

You should also make sure that your email client is using the correct BT email servers and not the Yahoo servers.

See link.

What are the settings for outgoing and incoming BT Email servers? | BT Help

If you have it associated with a BT Broadband account you should check via that accounts MyBT in the Manage Email section. If the email account is there it will show if it is marked for deletion.

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Scot_39
Beginner
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Message 3 of 4

Re: Scam Mail ? - Account Alert: Sign in to "myaccount"@btinternet.com to continue receivi

Thanks for the reply.

The email looked a little suspicious - but found many references to yahoo deleting unused addresses on the web from 2020 - so maybe just an oppertunistic phising linking the two.

Didn't log in via the link in the email - or try the help links - as it raised concerns.

Is their a spam or phising email address at BT secutirty to forward it to before I delete ?

The account is marked as active - under parents BT id - so assume OK for now.

Changed the password just to be double safe - by logging in from within their lines BT id account.

 

Thanks for the help.

 

Scot

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Scot_39
Beginner
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Message 4 of 4

Re: Scam Mail ? - Account Alert: Sign in to "myaccount"@btinternet.com to continue receivi

Found phishing@bt.com on help page - forwarded email for them to process if required
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