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DJG_Shef
Aspiring Contributor
428 Views
Message 1 of 4

Search doesn't work on mobile site

Using a phone or tablet to search emails on the WebMail site delivers an error message. Not sure how I can pass this information through to BT. Search works using the full desktop site version.

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3 REPLIES 3
DavidM
Moderator
Moderator
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Message 2 of 4

Re: Search doesn't work on mobile site

Hi @DJG_Shef and thanks for posting.

Sorry the search doesn't work on the mobile site. I'd be interested to try and get to the bottom of this. Are you able to post a screen grab of what you're seeing (please edit any personal details).

Cheers

David

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DJG_Shef
Aspiring Contributor
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Message 3 of 4

Re: Search doesn't work on mobile site

Screenshot_20210322-101358_LI.jpg

Seems to happen every time since I've been using email on an Amazon Fire tablet - a number of months.

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RobbieMac
Moderator
Moderator
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Message 4 of 4

Re: Search doesn't work on mobile site

Hi @DJG_Shef 

Thanks for posting back.

I'm sorry you're seeing that error.  I have sent you a private message.

Cheers,

Robbie

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