Search engine

[emmaw178]

I have not been able to use the search function on my emails via the app or windows for several months. I have tried various options posted on this forum but still cannot search. I just get an error message to say that the search timed out. 

Please help!!

[Jojo100]

same here - did you find a solution?  

[Ali_A]

Hi @Jojo100  & @emmaw178 

Welcome to the BT Community

Have you tried uninstalling and reinstalling the app? 
And separately also tried clearing the cookies and cache of your browser before trying again, or try an alternative browser? 

If neither of those work, please call Customer Care on where the email team will be able to have a further look into this for you. 

Contact Us

Ali