cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
angela86
Beginner
153 Views
Message 1 of 5

Secure your account message for talk21.com email

I have a very old talk21.com email account which I use everyday. When I tried to access it yesterday I was met by a 'Secure your account' message. I went through the process and have changed my password to this account.  However, I still cannot log on. 

If I try and use my new password I get a 'You are currently not logged in to email - to log on click here' which I do and come back to the same message.

If I try and use my original password I am greeted with the 'Secure your account' message.

I seem to be stuck in a loop when all I want to do is get onto my email.

Does anyone have some advice on how to get access again?

Thank you 

0 Ratings
Reply
4 REPLIES 4
imjolly
Distinguished Sage
Distinguished Sage
136 Views
Message 2 of 5

Re: Secure your account message for talk21.com email

are you a BT broadband customer or pay for premium mail?



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Reply
angela86
Beginner
124 Views
Message 3 of 5

Re: Secure your account message for talk21.com email

I am a broadband customer but my talk21.com email account is not linked to it. 

0 Ratings
Reply
licquorice
Distinguished Sage
Distinguished Sage
121 Views
Message 4 of 5

Re: Secure your account message for talk21.com email

Then it needs to be or it is in danger of being deleted.

0 Ratings
Reply
gg30340
Distinguished Sage
Distinguished Sage
111 Views
Message 5 of 5

Re: Secure your account message for talk21.com email

0 Ratings
Reply